Process

Our tried-and-tested steps to success.

From first contact all the way through to delivery, we work with you every step of the way.

1. First Contact

Give us a call or drop us an email with some details about your project. Once we’ve got the info, we’ll have a chat to learn more about your brand and understand your objectives.

2. Next steps

Once fees and timeframes have been agreed, it’s time for us to take a dive into your brand. Through meetings and brainstorming sessions, we’ll work with you to conduct market research, gather insights and identify your brand’s core message.

3. Goals Identified

Once we’ve got to know you we’ll be able to work out
what powers your brand. It’s the soul of who you are as a business and it drives everything you do. It sets you apart from your competitors and determines why your customers will choose you.

4. Getting to work

The nitty-gritty stuff. From light touches to entire design overhauls, this is when the bulk of the work will get done, using the agreed-upon brand guidelines to stay on message. During this stage, we’ll be in touch with regular catch-up calls and progress reports, giving you complete visibility over your project. 

5. Project delivery

Once the work is done and any kinks have been ironed out, we’ll support you in putting the project ‘live’ – whether that’s publishing a new design or getting things printed. 

6. Ongoing support

We don’t just design and ditch – we keep working with you to grow your brand, even after a project has wrapped up. From ad-hoc bits to monthly retainers, we’ll stay in touch for as long as you need us. 

Ready to have a chat about boosting your business?